Privacy policy


Effective date: June 1, 2023

1. Introduction

Trad Warehouse (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (the “Website”) and the services provided by Trad Warehouse.

By accessing or using our Website and services, you consent to the practices described in this privacy policy. If you disagree with this privacy policy, please do not use our Website or services.

2. Information we collect

2.1 Personal information
We may collect personal information that can identify you, such as your name, email address, shipping address, telephone number, and payment information when you voluntarily provide it to us through the Website or when placing an order.

2.2 Usage information
We may collect non-personal information about your use of the Website, such as your IP address, browser type, device information, and browsing behavior, through cookies, log files, and similar technologies. We use this information to analyze trends, administer the Website, and improve our services.

3. Use of collected information

3.1 Providing services
We use your personal information to process your orders, fulfill your requests, provide customer support, and communicate with you about your account and our products.

3.2 Website improvement
We may use the non-personal information collected to analyze user behavior, understand preferences, and improve the functionality and content of our Website.

3.3 Marketing and promotions
We may use your personal information to send you promotional materials, offers, and updates about our products and services with your consent. You can opt out of receiving marketing communications at any time.

3.4 Legal compliance
We may use and disclose your personal information as applicable laws, regulations, or legal processes require.

4. Information sharing and disclosure

4.1 Service providers
We may share your personal information with trusted third-party service providers who assist us in operating our Website and delivering our services. These providers are contractually obligated to keep your information confidential and use it solely to provide the requested services.

4.2 Business transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4.3 Legal requirements
We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to:

  1. Comply with a legal obligation.
  2. Protect and defend our rights or property.
  3. Prevent or investigate possible wrongdoing.
  4. Protect the personal safety of users or the public.

5. Data security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your choices and rights

6.1 Access and update
You may access and update your personal information by logging into your account on our Website. If you need assistance, please get in touch with us using the information provided at the end of this privacy policy.

6.2 Marketing communications
You can opt out of receiving marketing from us by following the instructions provided in the communication or by contacting us directly.

6.3 Cookies
Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are sent. However, disabling cookies may impact your ability to use certain features of our Website.

7. Children’s privacy

Our Website and services are not intended for children under 18. We do not knowingly collect.

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